Confront conversations
How can you manage a conflictual situation or a sensitive conversation when you speak different languages or you’re remote?This training, based on Fierce® Conversations principles, will give you the tools and methods to manage difficult conversations, which you can apply in many different situations
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Pre-requisites
B1 English level
Formats
Group training
In-person or virtual instructor-led
Public price
550€ per person. For in-company, please contact us.
Length
1 day
Who’s it for?
Anyone who may need to have difficult conversations in English
Your training
The programme will be adapted to your needs
- Define your issue
- Choose the right words to get your message across without ambiguity
- Deliver your message with clear pronunciation
- Active conversation
- Summarise problems and propose solutions
Objectives
- Prepare a Confront Conversation with a colleague, superior or a report, in English
- Facilitate the conversation and ask the right questions
- Manage different cultural and communicative styles
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Learning methods
Practical and interactive sessions with lots of discussions
